As a former Vice President of Inflight Service and Corporate Officer for Continental Airlines, she managed several thousand employees and was responsible for inflight service quality.
Today, through Futures Consulting, O’Neill helps her clients solve the stickiest people problems, both in the corporate and non-profit sectors. She knows how to empower employees while driving results, encouraging creativity, resolving conflicts, and reaching closure. Whether on site with a client or delivering a keynote address, she brings extensive experience in culture change, turnarounds, business process definition, and multi-level cross-functional team building to her engagements.
O’Neill holds a BS in Sociology and an MBA. Some of her most outstanding accomplishments include:
Board Member for:
Past Board Member for:
In addition to the world of work, a cause dear to O’Neill’s heart is assisting senior citizens to age with grace, health, and dignity. To that end, she is licensed as an RCFE (Residential Care Facility for the Elderly) Administrator and certified as an RCFE/SNF (Skilled Nursing Facility) Activity Director.