Lin O’Neill, founder and president of Futures Consulting, is a consultant with in-the-trenches experience. She uses her blended background (Operations and HR) to guide the transformation of individuals, teams, and organizations in conflict or wanting to perform better into profitable, high performers who exceed their goals.
As a former vice president of Inflight Service and corporate officer for Continental Airlines, she managed several thousand employees and was responsible for in-flight service quality.
Today, through Futures Consulting, O’Neill helps her clients solve the stickiest people problems in the corporate, small business, and non-profit sectors. She guides clients in the processes of empowering employees while driving results, encouraging creativity, resolving conflicts, and reaching closure. Whether on site with a client or delivering a keynote address, she brings extensive experience in culture change, turnarounds, business process definition, and multi-level, cross-functional team building to her engagements.
O’Neill holds a Bachelor of Science in Sociology and an MBA. Some of her most outstanding accomplishments include:
- Ensuring work continuation during a strike that threatened the viability of a major transportation company
- The design and implementation of a team-based training program resulting in a 43 percent decrease in the division operating costs of a national agricultural firm
- Conducting a weekly talk show on a Los Angeles FM radio station for more than two years
- Teaching at colleges and universities in California, Oklahoma, and Texas
Suggested Keynote/Workshop Speaking Topics:
- Leaders in Drag – A look at Fake Leadership
- Status Quo is NOT a Happy Place – Debunking the mythology around humans’ responses to change
- If You Put Fences Around People, You Get Sheep! – A look at the leadership required when sparking and sustaining innovation is the goal
- Watching the Monkey Instead of the Organ Grinder – A look at organizational politics and power
- Good Teams Equal a Good Profit Picture
- Managing High Maintenance Employees
- Can You Ever Have Too Much Leadership?
- Anyone Can Lead When Things Are Going Well
- Participation Means Everyone But Me – Why teams at the top don’t understand employee participation
- If You Ask a Question and No One Answers – A look at pseudo-participation
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